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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mike coyne

January 14, 2025

5  out of  5
rating by mike coyne
"I have received follow-up and response to questions about coverage from Cynthia that has been superior. Cynthia has impeccable follow up and uses her expansive knowledge in ways I have never seen from other Agents in 50 years of buying insurance!! I would recommend Cynthia to anyone seeking a superior level of service in a kind and knowledgeable manner!! Great Job Cynthia, and Thank You!"
We responded:
"Thanks for your kind review Mike and for acknowledging Cynthia's remarkable customer service. Cynthia works hard to assure customer's needs are met in a friendly and professional manner. We are grateful for the opportunity to be your insurance agent!"
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sabrina sage

January 9, 2025

5  out of  5
rating by sabrina sage
"Justin was a pleasure to work with! He helped me every step of the way to complete my insurance and renters insurance. He was patient and explained everything. There is a reason my parents, my son and now myself all have State Farm!!"
We responded:
"Thanks Sabrina for joining the State Farm family and for your kind review. We appreciate you acknowledging Justin's remarkable customer service and look forward to a long-lasting relationship."
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KETHER WILLIAMS

January 3, 2025

5  out of  5
rating by KETHER WILLIAMS
"Justin was very helpful. He got my insurance switched over to WA state within 15 min and at a better price"
We responded:
"Thanks Kether for your kind review and for letting us be your Washington insurance agent. We appreciate you acknowledging Justin's remarkable customer service and for your loyalty to State Farm."
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Caron Caudell

December 17, 2024

5  out of  5
rating by Caron Caudell
"Justin was very cheerful, helpful, informative and fast. Switching to State Farm has saved me money."
We responded:
"Welcome to the State Farm family Caron! We appreciate your kind review and for acknowledging Justin's remarkable customer service. Thank you for the opportunity to provide your auto and homeowners insurance along with being your agent!"
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Jessica Gimello

December 14, 2024

5  out of  5
rating by Jessica Gimello
"Justin has been wonderful to work with. I appreciate him reaching out to me when I forget to get back to him. Having multiple ways to reach out to him was a big plus and he is always quick to respond. Thank you Justin for helping me with all of our insurance needs."
We responded:
"Welcome to Washington Jessica! Thanks for your kind review and for acknowledging Justin's remarkable customer service. We appreciate your loyalty to State Farm and the opportunity to be your Washington Agent!"
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Bee

December 12, 2024

5  out of  5
rating by Bee
"Give my boy Justin a raise 💪 Professional, funny, straightforward makes him the best agent I've spoken with yet. Thanks for the help today Justin."
We responded:
"We appreciate your loyalty to state Farm Zoe and your kind review. Thanks for allowing us the opportunity to provide a renters policy along with your auto insurance. The kind words for Justin are much appreciated."
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Kelly Bonham

December 12, 2024

5  out of  5
rating by Kelly Bonham
"Justin is very knowledgeable and quick to respond. Bundlerooski next time!😁"
We responded:
"Thanks Kelly for the good advice (Bundlerooski) and for your kind review. Justin works hard to assure customer's needs are met and we appreciate you acknowledging his remarkable customer service. Thanks for allowing us the opportunity to insure your autos and home. Welcome to the State Farm family!"
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Kate Lyle

November 26, 2024

5  out of  5
rating by Kate Lyle
"Fantastic people to work with! Justin was able to put together everything I needed within a few minutes to make an informed comparison to my current insurance. The price difference was honestly shocking. I also really value having a local office to walk into and do business in person. -Scooter Lyle"
We responded:
"Thanks Scooter for your kind review and allowing us to be your auto and home insurance agent! We appreciate you acknowledging Justin's remarkable customer service and look forward to serving you for many years to come. Welcome to the State Farm family!"
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tommy lawton

November 24, 2024

5  out of  5
rating by tommy lawton
"Justin is the best he was able to offer me all of my insurances for half the price"
We responded:
"Thanks for you review Tommy and for acknowledging Justin's remarkable customer service. We are grateful for the opportunity to provide your auto and renters insurance. Welcome to the State Farm family!!"
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John Lane

November 20, 2024

5  out of  5
rating by John Lane
"Justin did a great job walking us through the process and took the stress off of us finding homeowner insurance."
We responded:
"Welcome to the State Farm family John! Thanks for your kind review and for acknowledging Justin's remarkable customer service. We are grateful for the opportunity to be your insurance agent."
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Andrew Makin

November 18, 2024

5  out of  5
rating by Andrew Makin
"Easily set up insurance for our two vehicles over the phone with Justin. He was very helpful and thoroughly explained the differences between our options. I was happy to be able to get coverage figured out very hassle free with just a single phone call. He was even able to cancel our previous insurance."
We responded:
"Thanks Andrew, for your kind review. Justin works hard to assure customer's needs are met in a friendly and professional manner. We appreciate you acknowledging his remarkable customer service. Thanks for allowing us the opportunity to be your insurance agent and welcome to the State Farm family!!"
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Marla Tompkins

November 5, 2024

5  out of  5
rating by Marla Tompkins
"We changed our auto and homeowners insurance to State Farm and saved so much money on our auto. Justin was amazing to work with. He answered all of my questions and was extremely helpful and knowledgeable. Thank you so much Justin!"
We responded:
"Welcome to the State Farm family Maria! We appreciate your kind review and for acknowledging Justin's remarkable customer service. Thanks for allowing us the opportunity to be your insurance agent and insure your autos and home."
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Jason Rohde

October 25, 2024

5  out of  5
rating by Jason Rohde
"Justin and Clyde have been great. They explained my current policies in clear and knowledgeable terms and took away any anxiety I had. Would recommend them to everyone"
We responded:
"Thanks Jason for your kind review! We are grateful for the opportunity to be your insurance agent and appreciate your loyalty to State Farm. Thanks for being a great member of the State Farm family!!"
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Oudomsup Ngo

October 17, 2024

5  out of  5
rating by Oudomsup Ngo
"Justin was incredibly professional. He was able to address my concerns while still maintaining great customer service. I didn’t have any issues with him at all, the process was smooth."
We responded:
"Thanks Oudomsup for your kind review and acknowledging Justin's remarkable customer service. Justin works hard to assure customer's needs are met in a friendly and professional manner. We are grateful for the opportunity to be your insurance agent. Welcome to the State Farm family!"
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Sean Coorough

October 10, 2024

2  out of  5
rating by Sean Coorough
"Very helpful and professional. Help me get the right policy and save me a whole bunch of money at the same time. Update 10/10/24. Dropping to 2 stars because I believe they were talking advantage of me. Cost kept going up 50 dollars every renew date. Went from 170 to 307 in a year's time."
We responded:
"Thanks Sean for the opportunity to be your insurance agent. We appreciate the time you dedicated to meeting with us and allowing us to get to know you. Welcome to the State Farm family."
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BigGriz 43

October 9, 2024

5  out of  5
rating by BigGriz 43
"Justin was absolutely amazing to work with! In all seriousness I have had a couple didn’t insurance agencies and I felt more at home with him than I have ever felt with anybody else. Connect with you on a friend level like a good neighbor! Thank you for thee absolute best customer service!!!"
We responded:
"Thanks for your kind review and for allowing us the opportunity to be your insurance agent. Justin works hard to assure customer's needs are met in a friendly and professional manner - we appreciate you acknowledging his remarkable customer service. Welcome to the State farm family!"
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H G

October 8, 2024

5  out of  5
rating by H G
"I changed insurance companies because the offer was great and the switch was easy. Justin, the account manager, was knowledgeable, efficient, helpful and patient. Very happy. Thank you, Justin."
We responded:
"Thanks HG for your kind review and for acknowledging Justin's remarkable customer service. We are grateful for the opportunity to provide your auto and home insurance along with being your agent. Welcome to the State Farm family!"
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Elena M

October 4, 2024

5  out of  5
rating by Elena M
"Justine is a wonderful person, he really listened to to customers for their needs, excellent customer service."
We responded:
"Thanks for your kind review Elena and for acknowledging Justin's remarkable customer service. We are grateful for the opportunity to provide your homeowners insurance and look forward to serving you for many years to come. Welcome to the State Farm family!"
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Tressa Brunell

October 3, 2024

5  out of  5
rating by Tressa Brunell
"I recently had the opportunity to work with your State Farm agent, Justin Makin. He helped me transition from other agencies to combine a policy for home/auto. Justin was professional and thorough, in addition to personable. He took the time to answer my questions and went over my coverage in detail. Because of his work and knowledge, I am very comfortable with my coverage and happy with the rates. As a retired teacher, both are important to me. Justin Makin may not be the "Jake" of State Farm, but he is a definite asset to the company and I will refer anyone seeking insurance to State Fsrm."
We responded:
"Thanks Tressa for your very kind review. Justin works hard to assure customers needs are met in a friendly and professional manner. We appreciate you acknowledging his remarkable customer service. Thanks for allowing us the opportunity to be your insurance agent!"
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Dennis D Rathburn

October 1, 2024

5  out of  5
rating by Dennis D Rathburn
"Justin did an outstanding job explaining and providing best possible insurance solution for my situation. Pleasure to work with couldn't be more satisfied!! Thanks!"
We responded:
"Thanks for the kind review, Dennis and for acknowledging Justin's remarkable customer service! We appreciate you allowing us to be your insurance agent for auto and home insurance. Welcome to the State Farm family!"
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Jennifer Hollauer

September 25, 2024

5  out of  5
rating by Jennifer Hollauer
"Justin did amazing at setting me up with all my insurance needs. I appreciate the time he took to get everything done in a timely manner."
We responded:
"Thanks Jennifer for the kind review and welcome to the State Farm family. We appreciate you acknowledging Justin's remarkable customer service as he works hard to assure customer's needs are met in a friendly and professional manner."
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Chrissy Bradford

September 20, 2024

5  out of  5
rating by Chrissy Bradford
"Our insurance with our prior company went up significantly and when we tried talking to them about it, they were no help. I got this State Farm number from a co worker who saved money so I called. Not only did we save money, but Justin answered every question I had, never made me feel dumb about my questions, and walked me through everything. I felt confident in my decision to switch. Thank you for your help!"
We responded:
"Thanks Chrissy and welcome to the State Farm family. Justin works hard to assure customer's needs are met in a friendly and professional manner - thanks for acknowledging his remarkable customer service. We are grateful for the opportunity to be your insurance agent!!"
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Jill Sletten

September 20, 2024

5  out of  5
rating by Jill Sletten
"Worked with Travis and he was awesome! We moved all our lines of business over to State Farm. He was able to save us a lot of money each month! So nice to have our agent local. Totally recommend them!"
We responded:
"Thanks for the kind review Jill and for acknowledging Justin's remarkable customer service. We are grateful for the opportunity to be your insurance agent and look forward to serving you for many years to come. Welcome to the State Farm family!!"
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Patti Ziegler

September 4, 2024

5  out of  5
rating by Patti Ziegler
"Justin Makin was exceptional in helping transfer our insurance policies from one state to another. After some frustrations with another local office, he helped me gain confidence with State Farm once again!"
We responded:
"We appreciate your loyalty to State Farm Patti and are happy we could help with your state-to-state transfer. Thanks for acknowledging Justin's remarkable customer service. We look forward to being your insurance agent for many years to come."
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Jacob Preston

August 31, 2024

5  out of  5
rating by Jacob Preston
"Justin Makin was awesome! He got me my quote quick. Saved me almost half of what I was paying! Very knowledgeable & knows what you need. If you’re needing insurance Justin is your guy!"
We responded:
"Thanks for acknowledging Justin's remarkable customer service and for your kind review Jacob. We are happy to hear that we were able to save you money on your auto insurance. Welcome to the State Farm family!"